New handbook "Performance Indicators for Microinsurance" available
ADA in collaboration with BRS and the Microinsurance Network has published an updated version of the Performance Indicators for Microinsurance handbook. Given the volume of feedback from participants in subsequent workshops and from experts, it became important to publish a second and improved version. This version provides more examples, uses better data for illustrating each indicator, categorizes the principles and indicators, elaborates on a number of concepts such as asset-liability matching, and has an expanded glossary of terms. Finally, index-based and Takaful insurance are included with some guidance on how the principles and indicators may be adapted for these types of programmes.
Download it here
KPIs / Microvision (MV) - Microfinance:
KPIs - Microinsurance: